Telemarketing Executive Job Description

[Company Name] are searching for a telemarketing executive to supervise the work of our Telemarketers.

Telemarketing Executive Responsibilities:

• Setting sales targets for the organization.
• Assigning tasks to the Telemarketers to achieve sales objectives.
• Communicating with the customers via cold calling and email marketing.
• Explaining the products and services to the customers.
• Writing scripts with all information required to understand the products.
• Resolving customer complaints and doubts.
• Attending meetings with the sales team.
• Following up with the customers.
• Answering prospective customer’s calls as and when required.
• Solving all the technical problems efficiently.
• Preparing the sales reports for future reference.
• Create a customer database with all the required information.

Telemarketing Executive Requirements:

• Experience as a telemarketing executive within the industry.
• Considerable experience as a telemarketer prior to your promotion.
• Knowledge of all pertinent consumer rights and responsibilities.
• Excellent communication, both written and verbal.
• Ability to conceptualize, communicate, and fulfill visions.
• Leadership, mentorship, and capacity development abilities.