Telemarketing Executive Job Description

[Company Name] are searching for a telemarketing executive to supervise the work of our Telemarketers.

Telemarketing Executive Responsibilities:

  • Setting sales targets for the organization.
  • Assigning tasks to the Telemarketers to achieve sales objectives.
  • Communicating with the customers via cold calling and email marketing.
  • Explaining the products and services to the customers.
  • Writing scripts with all information required to understand the products.
  • Resolving customer complaints and doubts.
  • Attending meetings with the sales team.
  • Following up with the customers.
  • Answering prospective customer’s calls as and when required.
  • Solving all the technical problems efficiently.
  • Preparing the sales reports for future reference.
  • Create a customer database with all the required information.

Telemarketing Executive Requirements:

  • Experience as a telemarketing executive within the industry.
  • Considerable experience as a telemarketer prior to your promotion.
  • Knowledge of all pertinent consumer rights and responsibilities.
  • Excellent communication, both written and verbal.
  • Ability to conceptualize, communicate, and fulfill visions.
  • Leadership, mentorship, and capacity development abilities.