Administrator Job overview
The day-to-day duties of an administrator can vary depending on the size and type of organisation they work for. Generally speaking, administrators are responsible for sending emails, handling customer enquiries, maintaining records, organising meetings and managing calendars.
In some cases, they may also be responsible for managing staff, organising travel arrangements and preparing documentation.
In larger organisations, administrators may also be responsible for managing budgets, developing reports and handling more complex customer enquiries.
Administrators also play an important role in providing support to other members of staff, which can involve anything from organising training sessions to dealing with IT issues. They may also be responsible for organising company events, such as conferences and team-building days.
Where can I work?
Administrator jobs are available in every sector, from small businesses to large corporations. There are also many opportunities to work freelance or from home.
How much could I earn?
Average salary - £23,000
The pay rates given are only a guide. Actual pay rates may vary, depending on the employer, location and the administrator's experience and qualifications.
40 hours a week
Most administrator jobs are full-time Monday to Friday, although part-time and job-sharing arrangements are possible.
There are no formal entry requirements to become an administrator. However, most employers will expect good literacy, numeracy and IT skills. Some employers may require GCSEs (or equivalent qualifications) in English and maths.
Skills & Qualities
Excellent communication and customer service skills
Good organisation and time management skills
The ability to work well under pressure and to deadlines
Accuracy and attention to detail
Good literacy, numeracy and IT skills
The ability to work well both independently and as part of a team
Flexibility and adaptability
A friendly and professional manner
The ability to use your own initiative
Experience in using office equipment, such as photocopiers and fax machines
Previous experience working in an office or clerical would be an advantage but is not always essential.
Training is available on-the-job. You could also study for qualifications such as an NVQ in business and administration, or a BTEC certificate or diploma in business administration.
With experience, administrators may progress to team leader or supervisor roles. Administrator jobs may also lead to management positions.
How to become an Administrator
Many people start out as trainee administrators, working their way up to senior administrative roles. Alternatively, some people may enter administration after completing an apprenticeship.
You can find Trainee administrator jobs on sites such as Jobibo.co.uk and in local newspapers.
To get into an apprenticeship, you will usually need 5 GCSEs (or equivalent qualifications) in grades 9 to 4 (A* to C), including English and maths.
If you already have some work experience, you could apply directly for an administrator job. Many employers will provide on-the-job training.
You could also study for qualifications such as an NVQ in business and administration, or a BTEC certificate or diploma in business administration. These could help you to get into this career.
Find administrator jobs
View the latest administrator jobs in the UK on Jobibo.