Night Auditor Job Description Template
Night Auditor Job Description Template
We are looking for an experienced night auditor to join our hotel.
As night auditor, you will be responsible for keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their payments and attending to any requests made by guests during your shift.
Night Auditor Responsibilities:
- Check in guests, answer phones and take reservations
- Processing payments including room charges, debit and credit, cash and cheques
- Respond to guest complaints, requests and emergencies
- Processing wake-up call requests
- Process invoices
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records
- Help prepare for forecasts and audits
- Counting and securing the till at shift’s end
Night Auditor Requirements
- Past experience in customer service or hospitality.
- Experience with accounting procedures and administrative tasks.
- Proficiency with computers.
- Analytical mind, with strong attention to detail and an affinity for numbers.
- Good organizational and time-management skills.
- Strong aptitude for customer service.