Debt Collector Job Description

[company name] are searching for a debt collector to oversee the prompt receipt of clients' overdue payments.

Responsibilities:

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable

Requirements:

• Demonstrable history of gainful debt collection experience.
• Familiar with debt-related legal provisions.
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Apt in negotiating and persuading